Omni FM has been appointed to provide fully integrated housekeeping services by edyn Group

Omni Group is thrilled to announce that we have secured a contract to provide fully integrated housekeeping services to the edyn Group across its three unique brands: Cove, Locke, and SACO. Our service will cover 15 sites across the London and Cambridge region. This contract underscores Omni FM’s commitment to providing exceptional outsourced housekeeping services.

Omni’s ethos is to consistently deliver premium service to our partners. With over forty years of experience providing Facility Management (FM) services to the hospitality industry, we are proud and deeply honoured to provide edyn with a housekeeping service that they can trust will meet their needs with professionalism and expertise. This trust and confidence from edyn is a testament to our commitment and capability.

The contract includes a comprehensive range of services such as housekeeping, public area cleaning, linen management, and cobotics. Omni FM will focus on providing a bespoke service that meets edyn’s unique needs. We believe in going beyond standard industry practices by customising our approach to meet hospitality FM requirements and exceed guest satisfaction.

The commencement of the contract involved a crucial phase in providing mobilisation support to edyn. With their exceptional coordination and efficiency, the Omni Group team successfully mobilised 15 sites in a single day, ensuring a seamless transition. This process, a cornerstone of any successful FM operations, was executed with a focus on maintaining visibility and open communication while also optimising the efficacy of the project management process. The successful and well-defined implementation is a testament to the collective efforts of various Omni departments, including HR, IT, HSE, Learning and Development, Finance, and Payroll.

Omni Group’s Director of Business Development, Andrea Pegg​​​​, commented: “Being awarded this contract is a tremendous source of pride for the entire Omni Group. It signifies edyn’s confidence in our ability to deliver innovative solutions and exceptional support to optimise their FM operations.”

Andrea continued, “A key aspect of this collaboration is providing innovative, comprehensive solutions to support edyn’s operations strategically. Omni will dedicate 146 staff and 111 previous employees from the incumbent to service the contract. With 1 431 apartments, we’re excited to provide edyn with a range of offerings that meet their unique needs. We are excited to build upon this strong foundation. Omni’s commitment to innovation perfectly aligns with edyn, and together we will continue redefining the hospitality industry by providing exceptional service and value.”

Through this partnership, Omni Group will leverage cutting-edge technology, sustainable practices, and industry expertise to provide edyn with a superior housekeeping experience. Our solutions will ensure a seamless experience for edyn and their guests.

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