By Steven Foster, CEO of Omni FM
Behind every immaculate space, the warm and welcoming feeling when entering a room, and every set of fresh linen lies the tireless work of a housekeeper. They are the unsung heroes of many hospitality institutions. Often overlooked, their contributions are essential to maintaining the comfort and well-being of guests.
At Omni, we recognise that our housekeepers are the true custodians of our success. They work diligently behind the scenes to uphold our reputation for hospitality Facility Management (FM) excellence. These dedicated professionals are the foundation upon which our company’s achievements are built.
In light of their invaluable contributions, we are pleased to celebrate our housekeepers in International Housekeeping Week, observed from September 9th to 13th. During this time, we dedicate ourselves to recognising and acknowledging the exemplary work of our housekeeping staff.
Steven Foster, CEO of Omni FM, said that Omni’s housekeeping staff forms the basis of our principles. “Our housekeepers consistently go above and beyond their duties, maintaining pristine environments that reflect our commitment to quality. Their attention to detail and tireless efforts are integral to our partners’ satisfaction and our operations’ overall success.”
“It is not merely recognising; it is understanding that their work extends far beyond housekeeping. They make a difference as the first point of contact addressing guest complaints and are the drivers maintaining the highest levels of guest satisfaction. For us, their efforts continuously have a positive ripple effect on Omni, our partners and the guests.” he said.
Omni’s housekeepers are an integral component of our organisational identity and ethos. These dedicated professionals form the cornerstone of our operational framework, serving as the foundation upon which we have built our reputation for excellence in hospitality FM for the past four decades. The insights gained from our housekeepers’ day-to-day experiences inform the development of our innovative FM solutions.
“On behalf of Omni and our housekeeping department, I want to thank our dedicated housekeepers and express our profound appreciation for your passion, diligence, and commitment to delivering exceptional FM experiences. We are immensely proud and grateful of our housekeepers at Omni, and we are truly fortunate to have such an exemplary team of professionals.” he continued.
As we celebrate International Housekeeping Week, let us take a moment to honour the exceptional work of our Omni housekeeping staff. While words alone cannot fully convey our gratitude, we strive to express our appreciation in every possible way. Your dedication, hard work, and commitment to providing exceptional FM experiences are invaluable. Your contributions are not just noticed; they are the foundation for our reputation and our partner’s success.
